Privacy Policy

  1. An overview of data protection


The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified.

Note to the responsible body

The body with responsibility in accordance with the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection regulations is:

acarda GmbH

Eschersheimer Landstr. 14
60322 Frankfurt am Main
Managing Director: Gerhard Jovy, Ali Karaca
Telephone: +49 69 24 44 88 10

acarda S. à r. l.
56 Route de Trèves
2633 Senningerberg
Managing Director: Gerhard Jovy, Ali Karaca
Telephone: +352 27 86 19 62

acarda Services S. à r. l.

56 Route de Trèves
2633 Senningerberg
Managing Director: Gerhard Jovy, Ali Karaca
Telephone: +352 27 86 19 62

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice.

Notice to the Data Protection officer

The data protection officer of the responsible body is:

Christine Nottrott-Charlton


Legal basis for the processing of personal data

In so far as we obtain the consent of the data subject for processing of personal information, article 6 (1) letter a of EU General Data Protection Regulation (GDPR) shall be used as a legal basis for the processing of personal data.

Article 6 (1) letter b of GDPR shall be used for the processing of personal data necessary to fulfil a contract to which the person concerned is a party as a legal basis. This also applies to processing operations which are necessary for the implementation of pre-contractual measures.

In so far as a processing of personal data is necessary for the fulfilment of a legal obligation, which is subject to our company, article 6 (1) letter c of GDPR serve as a legal basis.

In the event that vital interests of the person concerned or of another natural person require the processing of personal data, article 6 (1) letter d of GDPR shall be used as a legal basis.

If the processing is necessary to maintain a legitimate interest of our company or a third party and the interests, fundamental rights and fundamental freedoms of the person concerned do not outweigh the first-mentioned interest, article 6 (1) letter f of GDPR shall be used as a legal basis for processing.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form. Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What rights do you have regarding your data?

Each person concerned has the right to:

  • Information under article 15 of GDPR,
  • Correction in accordance with article 16 of GDPR,
  • Deletion under article 17 of GDPR,
  • Restricting the processing referred to in article 18 of GDPR,
  • Opposition under article 21 of GDPR and
  • Data transferability under article 20 of GDPR.

You may also, of course, file a complaint with the competent regulatory authorities.

You can contact us at any time at the address indicated in the imprint for further questions about the subject of data protection.

  1. General information and mandatory information

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy. If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens. Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches.

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authorities for matters related to data protection legislation are the ones in which our company is headquartered. The contact details of the responsible data protection officers can be found at the following links:

Right to data portability

You have the right to receive data that we process on the basis of your consent or in fulfillment of a contract in a standard, machine-readable format. If you require the direct transfer of data to another person in charge, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar. If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

  1. Data collection on our website

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website. Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to art. 6 paragraph 1, letter f of GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

When accessing our website, the user is informed of the use of cookies and obtained his consent for the collection and processing of the personal data used in this connection. In this context, a reference to this data protection declaration is also made.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request

These data will not be combined with data from other sources. The basis for data processing is art. 6 (1) (f) of GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

The collection of the data for the provision of the website and the storage of the data in LogFiles is absolutely necessary for the operation of the Internet site. Consequently, there is no possibility of opposition by the user.

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. In the case of collecting the data for providing the website, this is the case when the respective session is completed.


We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can also be identified after a page change.

The following data are stored and transmitted in the cookies:

  • Language Settings
  • Log-in information

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission. We will, therefore, process any data you enter onto the contact form only with your consent per art. 6 (1) (a) of GDPR. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed. We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

At the time of registration the following data are stored:

  • The IP address of the user
  • Date and Time of dispatch
  • Specified contact data for processing the request

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link:

You can object to the collection and use of your data for the future by clicking on this link to set an opt-out cookie in your browser:

If you delete the cookies on your computer, you must reset the opt-out cookie.

  1. Newsletter

Newsletter data If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties. We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the “unsubscribe” link in the newsletter. The data processed before we receive your request may still be legally processed. The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.

The following data are collected at the registration:

  • IP address of the calling computer
  • Date and time of registration
  1. Plugins and tools

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR. Further information about handling user data, can be found in the data protection declaration of Google at